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Integration Solutions

ServiceNow Tenable

Purpose
Automate vulnerability ingestion and remediation workflows.

Value
Ensures critical vulnerabilities flow directly into ServiceNow for immediate action.

Key Benefits
  • Streamlined vulnerability management
  • Faster time-to-remediation
  • Reduced security and compliance risks

ServiceNow Splunk

Purpose
Connect operational and security insights from Splunk with ITSM workflows.

Value
Converts events, alerts, and logs into actionable tasks within ServiceNow.

Key Benefits
  • Improved incident response efficiency
  • Unified view of IT and security operations
  • Automated ticket creation and tracking

ServiceNow Zendesk

Purpose
Integrate customer service events with internal IT workflows.

Value
Ensures seamless coordination between customer support teams and IT operations.

Key Benefits
  • Faster issue resolution
  • Improved cross-team collaboration
  • Consistent service experience

ServiceNow Veeam

Purpose
Integrate backup, recovery, and monitoring data with ITSM workflows.

Value
Provides visibility into backup status and automates incident processes.

Key Benefits
  • Faster recovery operations
  • Centralized monitoring and reporting
  • Reduced downtime risk

ServiceNow Hitachi Vantara

Purpose
Enable backup orchestration and storage efficiency across platforms.

Value
Creates a reliable, scalable backup and storage ecosystem.

Key Benefits
  • Seamless data protection
  • Optimized storage utilization
  • Simplified infrastructure management

ServiceNow Qualys

Purpose
Automate the flow of vulnerability and compliance findings into ServiceNow.

Value
Helps prioritize risk and ensures teams act on critical issues sooner.

Key Benefits
  • Improved vulnerability lifecycle management
  • Enhanced compliance posture
  • Automated remediation workflows

ServiceNow Salesforce

Purpose
Sync support tickets and customer information across service and sales teams.

Value
Ensures both teams access complete customer context in real time.

Key Benefits
  • Better customer experience
  • Improved sales–support alignment
  • Single source of truth for customer data

ServiceNow Microsoft CRM

Purpose
Connect CRM customer interactions with IT service operations.

Value
Enhances visibility across customer engagement and service performance.

Key Benefits
  • Optimized service delivery
  • Reduced manual data entry
  • Unified customer life-cycle insights

ServiceNow ERP Systems

Purpose
Synchronize sales, finance, and operational data across CRM and ERP platforms.

Value
Enables accurate forecasting, order processing, and financial visibility.

Key Benefits
  • Enhanced data accuracy
  • Real-time customer and order insights
  • Better decision-making across departments

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